Sitethreesixty
Our Ethos How It Works Pricing Sites We Manage FAQ Contact
Get Started

Legal Information

Privacy Policy, Cookie Policy, and Terms & Conditions

Jump to Section

Privacy Policy Cookie Policy Terms & Conditions

Privacy Policy

Last Updated: January 8, 2026

Sitethreesixty ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form or enquiry form
  • Subscribe to our mailing list
  • Request a quote or consultation
  • Communicate with us via email or phone

This information may include:

  • Name (first and last)
  • Email address
  • Phone number
  • Company name
  • Website URL (if applicable)
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website
  • General geographic location (country/city level)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide services: Process your enquiries, deliver requested services, and manage client relationships
  • To communicate: Respond to your questions, send service updates, and provide customer support
  • To improve our services: Analyze usage patterns, improve website functionality, and develop new features
  • To send marketing: Send promotional emails about our services (with your consent, where required)
  • To comply with legal obligations: Meet legal, regulatory, and compliance requirements

3. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or UK, we process your personal data under the following legal bases:

  • Consent: When you provide explicit consent (e.g., newsletter signup)
  • Contract: To fulfill our contractual obligations to you
  • Legitimate interests: For business operations, fraud prevention, and improving our services
  • Legal obligation: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service providers: Third-party vendors who assist with website hosting, email delivery, analytics, and payment processing (all bound by confidentiality agreements)
  • Legal requirements: When required by law, court order, or governmental authority
  • Business transfers: In the event of a merger, acquisition, or sale of assets
  • With your consent: When you explicitly authorize us to share your information

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically:

  • Enquiry data: 2 years from last contact
  • Client data: Duration of service + 7 years (tax/legal requirements)
  • Marketing data: Until you unsubscribe or request deletion
  • Website analytics: 14 months

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Restriction: Request restriction of processing in certain circumstances
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, please contact us at admin@sitethreesixty.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption for data transmission
  • Secure hosting with Cloudflare enterprise infrastructure
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection

Important: While we strive to protect your personal data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Service providers certified under recognized data protection frameworks
  • Adequate data protection laws in the recipient country

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last Updated" date at the top indicates when this policy was last revised.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: admin@sitethreesixty.com
  • Phone: 07424 213983

Cookie Policy

Last Updated: January 8, 2026

This Cookie Policy explains how Sitethreesixty uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your actions and preferences over time, improving your browsing experience.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.

  • Cookie consent: Remembers your cookie preferences (1 year)
  • Session management: Maintains your session state

2.2 Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve website performance.

  • Google Analytics: Tracks page views, session duration, bounce rate (14 months)
  • Performance monitoring: Identifies technical issues and load times

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

  • Remembering your preferences
  • Providing personalized content
  • Improving user experience

2.4 Marketing Cookies

These cookies track your online activity to help us deliver more relevant advertising. We only use these with your explicit consent.

3. Third-Party Cookies

We may use services from third-party providers that set their own cookies, including:

  • Google Analytics: Website traffic analysis
  • Cloudflare: Website security and performance

These third parties have their own privacy policies. We recommend reviewing them:

  • Google Privacy Policy
  • Cloudflare Privacy Policy

4. Cookie Duration

Cookies may be:

  • Session cookies: Temporary cookies deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period or until you delete them

5. Managing Cookies

5.1 Cookie Consent Tool

When you first visit our website, we ask for your consent to use non-essential cookies. You can accept or reject these cookies using our cookie banner.

5.2 Browser Settings

You can control cookies through your browser settings:

  • Chrome Cookie Settings
  • Firefox Cookie Settings
  • Safari Cookie Settings
  • Edge Cookie Settings

Note: Blocking or deleting cookies may impact your experience on our website. Some features may not function properly without cookies.

6. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals, as there is no consistent industry standard for DNT.

7. Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology or legal requirements. Please check this page periodically for updates.

8. Contact Us

For questions about our use of cookies, contact us at admin@sitethreesixty.com.

Terms & Conditions

Last Updated: January 8, 2026

These Terms and Conditions ("Terms") govern your use of the Sitethreesixty website and services. By accessing or using our website, you agree to be bound by these Terms.

1. Definitions

  • "We," "us," "our": Sitethreesixty
  • "You," "your": The user or client accessing our website or services
  • "Services": Website management, development, hosting, and related services offered by Sitethreesixty
  • "Website": The Sitethreesixty website at sitethreesixty.com and all associated subdomains

2. Use of Website

2.1 Acceptable Use

You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the website or systems
  • Transmit viruses, malware, or any harmful code
  • Scrape, copy, or harvest content without permission
  • Impersonate any person or entity
  • Interfere with the proper functioning of the website

2.2 Intellectual Property

All content on this website, including text, graphics, logos, images, and code, is the property of Sitethreesixty or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

3. Services

3.1 Service Description

Sitethreesixty provides professional website management services, including but not limited to:

  • Website design and development
  • Website hosting and maintenance
  • Performance optimization
  • Security monitoring
  • Content updates and management

3.2 Service Agreement

Specific services are governed by a separate Service Agreement between you and Sitethreesixty. These Terms supplement, but do not replace, any Service Agreement.

3.3 Pricing and Payment

  • Prices are listed on our Pricing page and may change with 30 days' notice
  • Payment is due as specified in your Service Agreement
  • Late payments may result in service suspension or termination
  • All prices are exclusive of applicable taxes unless stated otherwise

4. Client Responsibilities

If you are a client using our services, you agree to:

  • Provide accurate and complete information
  • Respond to requests for information or approvals in a timely manner
  • Provide necessary access credentials and permissions
  • Comply with all applicable laws regarding your website content
  • Maintain backups of your critical data
  • Not use our services for illegal, harmful, or offensive content

5. Ownership and Licensing

5.1 Client Content

You retain ownership of all content you provide to us (text, images, logos, etc.). By providing content, you grant us a non-exclusive license to use it solely for delivering our services to you.

5.2 Work Product

Upon full payment, you receive ownership of custom design work and code created specifically for your project. However:

  • We retain rights to reusable components, frameworks, and tools
  • Third-party code and assets remain the property of their respective owners
  • We retain the right to showcase your project in our portfolio

6. Warranties and Disclaimers

6.1 Limited Warranty

We warrant that our services will be performed with reasonable skill and care in accordance with industry standards.

6.2 Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Our website and services are provided "AS IS" without warranty of any kind
  • We do not guarantee uninterrupted or error-free service
  • We are not responsible for third-party services, platforms, or integrations
  • We do not guarantee specific search engine rankings or traffic

7. Limitation of Liability

IMPORTANT: TO THE MAXIMUM EXTENT PERMITTED BY LAW, SITETHREESIXTY SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages exceeding the amount paid to us in the 12 months preceding the claim

8. Indemnification

You agree to indemnify and hold harmless Sitethreesixty from any claims, damages, or expenses arising from:

  • Your use of our website or services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you provide to us

9. Termination

9.1 By You

You may terminate services by providing 30 days' written notice. You remain responsible for payment of all fees accrued before termination.

9.2 By Us

We may suspend or terminate services immediately if:

  • You breach these Terms or your Service Agreement
  • Payment is overdue by more than 14 days
  • Your content violates laws or our policies
  • We determine continued service poses a risk

9.3 Effect of Termination

Upon termination:

  • You must immediately pay all outstanding fees
  • We will provide reasonable assistance with data export (fees may apply)
  • We may delete your data after 30 days unless legally required to retain it
  • Provisions regarding payment, confidentiality, and liability survive termination

10. Confidentiality

Both parties agree to keep confidential information received from the other party confidential and not disclose it to third parties, except:

  • With written consent
  • As required by law
  • To professional advisors under confidentiality obligations
  • Information that becomes publicly available through no fault of the receiving party

11. Force Majeure

Neither party shall be liable for failure to perform due to circumstances beyond reasonable control, including natural disasters, war, terrorism, strikes, or internet outages.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes by email or website notice. Continued use of our services after changes constitutes acceptance of the revised Terms.

14. Entire Agreement

These Terms, together with any Service Agreement and Privacy Policy, constitute the entire agreement between you and Sitethreesixty regarding use of our website and services.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

17. Contact Information

For questions about these Terms, please contact us:

  • Email: admin@sitethreesixty.com
  • Phone: 07424 213983

Sitethreesixty

Professional website management for trades and service businesses.

Services

How It Works Pricing Sites We Manage

Company

Our Ethos FAQ Contact

Legal

Privacy Policy Cookie Policy Terms & Conditions

© 2025 Sitethreesixty. Serving UK & US businesses with reliable website management.

Designed, built and managed by Sitethreesixty